Privacy Policy

At Soulhaven Holistic Lifestyles, your privacy is of utmost importance to us. We are committed to safeguarding your personal information and complying with privacy regulations. This policy outlines how we collect, use, and protect your data.

We collect the following information when you engage with our services:

• Personal Information: Name, email address, phone number, and other contact details provided by you.
• Payment Information: Credit/debit card details are securely processed through a third-party payment provider.
• Session Data: Notes and recordings (if applicable) from coaching sessions may be collected to improve services and track progress.

• To provide and improve our services, including personal coaching, workshops, newsletters, and updates.
• To communicate service-related messages, such as appointment reminders, session follow-ups, and general updates.
• To manage and keep records of your engagement with Soulhaven Holistic Lifestyles for internal use.

We implement strict security measures to protect your personal data from unauthorized access or disclosure. All sensitive information is encrypted and securely stored. We do not share, sell, or lease your information to third parties without your explicit consent unless required by law.

By providing your phone number, you consent to receiving text messages related to your services, including but not limited to session reminders, coaching updates, and occasional promotional messages.

• Privacy Protection: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
• Opt-In Instructions: To periodically receive emails or SMS messages, you can reply with START or SUBSCRIBE to any text message sent from us.
• Assistance: If you require assistance or have any questions, reply with HELP or SUPPORT to any text message sent from us.
• Opt-Out Instructions: If you wish to stop receiving text messages from us, you can reply with STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE.

If you need further assistance, please email support@soulhaven.com or call us at 669-369-7685.

If you have opted in to receive emails from Soulhaven Holistic Lifestyles, we will use your email address to send you newsletters, event announcements, and service-related updates. You can unsubscribe from these emails at any time by clicking the “unsubscribe” link provided in each email or by contacting us at support@soulhaven.com.

You have the right to access, modify, or delete your personal information at any time. To request changes or updates to your information, please contact us at support@soulhaven.com or 669-369-7685.

Our website or communications may include links to third-party websites, services, or products. Please note that we are not responsible for the privacy practices of these third-party websites or services. We encourage you to read their privacy policies when engaging with these sites.

We reserve the right to disclose your personal information if required by law, or if we believe such disclosure is necessary to protect our rights, comply with a legal process, or protect the safety of our clients and the public.

Elizabeth Munoz
Founder, Holistic Life Coach, and Spiritual Guide
Soulhaven Holistic Lifestyles

For any questions regarding this policy, contact us at:
Email: support@soulhaven.com
Phone: 669-369-7685